Real Impact, Real Numbers
We know from leading some of the largest networks in the world that most agencies love to talk about measurable impact, but they often fall short because they're not truly accountable to their clients when it comes to specific numbers.
Agencies are structured like a pyramid, with a few pricey and often unbillable strategic talents at the top who are mainly focused on winning new business. This approach fails because the financial model prioritizes their own margins and revenue, sidelining the real goal of driving strategic and commercial growth for their clients.
This leads to client dissatisfaction, and it gets even worse when departments like Media, Creative, and PR Services work in silos, each with their own P&Ls and agendas. In the end, the businesses that hired these agencies pay the price.